Remote Hands & Eyes Services in London Data Centres

From remote hands to complete data centre infrastructure support.

We are within 30 min to 1 hr reach of all major London Data Centres and can provide Remote Hands and Eyes service in London data centres and in and out of M25.

Leon Tech Group Remote Hands and Eyes provides professional support to customers requiring emergency, planned and routine maintenance.

Some examples of Remote Hands and Smart Hands services that we can provide include:

Remote Hands

Reboot or power cycle servers, routers, and other equipment
Installation of new servers and network switches
Swapping removable media
Ladder racking, pre-wiring of patch panels and equipment
Provide visual verification to assist remote troubleshooting efforts

Smart Hands

Operating system installation
Hard Drives replacement
Memory installation
Physical hardware replacement
Network reconfiguration
Router/Switch installation and configuration
Fault finding assistance - hardware/software/networks

Remote & Smart Hands Options:

Ad-Hoc Remote Hands
Remote Hands services as and whenever required.

Scheduled Remote Hands
If you are carrying out a maintenance tasks than needs to be undertaken at a specific time of the day or in the middle of the night this can be pre-booked with our engineers and we will carry out the task when specified.

Maintenance plans
Tailor-made fixed monthly fee based on your requirements such as number of visits/hours per month, number of engineers etc

Emergency Hardware Supply and Installation
Teamed up with hardware vendors we can offer quick delivery and installation of network and server hardware.